Permit Hours Delete Your Data

Fastest: Delete everything from inside the app

1. Open Permit Hours and go to the Settings tab
2. Scroll to Delete my data
3. Confirm when asked, this cannot be undone

The app deletes your anonymous identity and every server-side record tied to it, then wipes the local database on the device and returns to the first-run screen. No email, no waiting.

What gets deleted

• Your local driving log, every session, driver profile, note, and GPS route recorded on the device
• Synced session records, if Family Sync was on, the sessions stored on our servers for your family
• Your family membership, the device is removed from the family; the share code it used no longer works for it
• Your anonymous ID, deleted from Firebase Authentication
• Local preferences, onboarding state, stored settings, and cached configuration

What is not deleted, and why

• PDFs you already exported, those files are on your own device or wherever you shared them; delete them yourself
• Purchase records, held by Apple, Google, and RevenueCat so that “Restore purchases” keeps working. Deleting your data does not refund a purchase, and does not cancel anything (Full Unlock is a one-time purchase, not a subscription)
• Sessions logged by other members of your family, those belong to their devices; each member deletes their own data the same way
• Crash and analytics data, already anonymous and not linkable back to you; retained by Firebase for up to 90 days (crashes) and 14 months (analytics), then deleted automatically

Prefer to email us?

If you have already uninstalled the app, or would rather we handle it:

1. Email info@kovanapps.com
2. Use the subject: “Data Deletion Request – Permit Hours”
3. Include your anonymous ID, which the app shows under Settings → About (tap it to copy). Without it we cannot tell which records are yours
4. We confirm deletion within 72 hours

Note: Deletion is permanent and cannot be undone, there is no account to sign back into and no backup to restore from. If you still need your driving record, export the PDF first (History tab → export icon) and save it somewhere safe. If you keep using the app afterwards, it starts fresh with a new anonymous ID and an empty log.

Questions about your data?

info@kovanapps.com